Prospect Park Hospital

Prospect Park Hospital 2024-04-25 Person 4 5 0

Staff are ok. Food is alright.

Medication issues

Prospect Park Hospital 2024-04-25 Person 4 5 0

Because have 1:1 conversations

More activity

Prospect Park Hospital 2024-04-25 Person 1 5 0

not good

December i had an operation on my eyes and i woke up and my eyes were black as a result of the operation, and i panicked and was anxious, everything went pear shaped. I contacted crisis and didn't get any help. recently i lost my dog and last year i lost my husband, i stopped eating stopped sleeping and totally switched off. all i was getting from crisis team was questions. i asked them to support me because i couldn't get through the fog, and i wasn't being listened to, i was asked why i don't go out and i had to explain this 7 different times. it took a 17 year old autistic adhd lady to explain it on my behalf and the team member finally understood it. why does it take so many times and so long to explain it, then someone else says why and they understand it - why didn't they believe me when i said it? am i talking to myself? they told me to go to talking therapies and i did that, and have done that in the past, i felt fobbed off and wasn't listened to. all the crisis team wanted to do was dwell on my past, but my issue was actually the recent passing of my husband and dog. last week was my last visit - they said they wouldn't do a home visit but i don't go out and i had to explain why i don't go out yet again. they didn't accommodate for me i am still in crisis, im struggling between epilepsy and frontal neurological disorder and mental health, im not being listened to ive actually had one of your team members watch me have a fit and they didnt ring an ambulance or GP, i needed medical attention i will write a formal complaint about it with the name of the staff member.

Prospect Park Hospital 2024-04-25 Person 4 5 0

I am discharged for one month. At the time of admission and throughout the stay at hospital these answers would be different but in retrospect I did receive excellent care.

I cannot think of anything.

Prospect Park Hospital 2024-04-25 Person 4 5 0

it was just very good, i can't verbalise it really. i felt comfortable with the people that came, they explained things and were very professional and intelligent

theres been a couple of times ive wanted help and you didnt help, like for instance i needed to get to town for an eye test but it was very difficult for me and someone couldve picked me up and taken me there because of my sight impairment and vulnerability. its hard for me to call you as i am blind and cant type the numbers - need a way for me to be able to call you

Prospect Park Hospital 2024-04-25 Person 3 5 0

its not been good if im honest nothing good really

Said they would be in touch but never did get in touch. I keep getting sent back to the learning disability team and get nowhere. ive had to fight for the help. i didnt get counselling like i asked for, and people keep saying i dont have mental health just disability but i know i do have mental health

Prospect Park Hospital 2024-04-25 Person 5 5 0

Whats missing is the fact that there is no holistic care anymore but with crisis team it was a very holistic approach. i have to say it was very impressive, i felt listened to i felt heard and i felt the people involved were just amazing, i can't tell you how much it helped me

no under the circumstances i was dealt with very professionally, i felt like i was among professionals

Prospect Park Hospital 2024-04-24 Person 4 5 0

Satisfaction

None

Prospect Park Hospital 2024-04-24 Person 2 5 0

All the questions are stupid

She doesn’t know

Prospect Park Hospital 2024-04-24 Person 5 5 0

None.

None